RESOURCES AND SUPPORT

OUR COMMITMENT TO CUSTOMER SUPPORT

TELA Bio’s dedication to service grows from our passion to improve surgeon and patient experiences.

Our team works hard to make product adoption easy for customers. We provide end-to-end customer support, so that implementation remains seamless and cost-effective throughout the process. From initial cost analysis to order entry and distribution, we’re prepared to assist you every step of the way.

  • CUSTOMER ENGAGEMENT

    Rapid response to customer requests

  • PLACING ORDERS

    Convenient and flexible ways to order products

  • ORDER FULFILLMENT AND SHIPMENT

    In-house product distribution center with next-day shipping

  • TRACKING AND TROUBLESHOOTING

    Ability to track orders through the delivery life cycle

 

ADDITIONAL RESOURCES

To learn more about our innovative products, see the information available for download below.

  • WHITE PAPER: MESH PERFORMANCE IN HERNIA REPAIR IN 2017

    Expert surgeons discuss their experiences using OviTex Reinforced BioScaffolds.

  • REIMBURSEMENT GUIDE

    Find CPT codes and payment rates for hernia repair procedures using OviTex® Reinforced BioScaffolds.

  • OVITEX BROCHURE

    More information on the science behind OviTex, our range of products, and how to order.

  • EXPERIENCE IN COMPLEX VENTRAL HERNIA REPAIR

    Case studies presenting the use of OviTex 1S Reinforced BioScaffolds in challenging ventral hernia repairs.

  • EXPERIENCE IN INGUINAL HERNIA REPAIR

    Retrospective analysis presenting the use of OviTex in inguinal hernia repair.