OUR COMMITMENT TO CUSTOMER SUPPORT
TELA Bio’s dedication to service grows from our passion to improve surgeon and patient experiences.
Our team works hard to make product adoption easy for customers. We provide end-to-end customer support, so that implementation remains seamless and cost-effective throughout the process. From initial cost analysis to order entry and distribution, we are prepared to assist you every step of the way.
Rapid response to customer requests
Convenient and flexible ways to order products
ORDER FULFILLMENT AND SHIPMENT
In-house product distribution center with next-day shipping
TRACKING AND TROUBLESHOOTING
Ability to track orders through the delivery life cycle