SUPPORT

OUR COMMITMENT TO CUSTOMER SUPPORT

TELA Bio’s dedication to service grows from our passion to improve surgeon and patient experiences.

Our team works hard to make product adoption easy for customers. We provide end-to-end customer support, so that implementation remains seamless and cost-effective throughout the process. From initial cost analysis to order entry and distribution, we are prepared to assist you every step of the way.

  • CUSTOMER ENGAGEMENT

    Rapid response to customer requests

  • PLACING ORDERS

    Convenient and flexible ways to order products

  • ORDER FULFILLMENT AND SHIPMENT

    In-house product distribution center with next-day shipping

  • TRACKING AND TROUBLESHOOTING

    Ability to track orders through the delivery life cycle